If you are a developer, details of the Passenger Information … hire journeys must be booked with a licensed private hire operator – any minicab or other private hire vehicle that is not booked is unlicensed, uninsured, unsafe and illegal. Thank you for your request received by Transport for London (TfL) on 4 January 2021, asking for information about Taxi and Private Hire licence applications.. If you are a licensed private hire operator and would like to submit your information for inclusion on our Passenger Information service web page, then please contact us on 0343 222 4444.. Inspection Home. TFL – Taxi and Private HirePalestra 4th floor (Green zone) 197 Blackfriars Road London SE1 8NJ. purpose of administering the licensing and inspection regime for taxis and private hire vehicles. Your taxi must be inspected by TfL … include contact details of police or any witnesses if needed. If you are a licensed private hire operator and would like to submit your information for inclusion on our Passenger Information service web page, then please contact us on 0343 222 4444.. Notice 03/21. You can upload up to three documents to help us answer your enquiry.The maximum size per file is 32MB. Wing-over-Station, 55 Broadway, London, SW1H 0BD. 24 hours a day, 7 days a week: Help you plan a journey; Report a noise complaint; Report a safety or security concern; 08:30-16:00 Monday to Friday: Contact us about taxi and private hire Send us your enquiry or feedback by using our web form. Licensing Regulation and Charging Coronavirus – Update 4. If you are still unhappy you may ask for a final review by writing to: General Manager An English language requirement applies to all applications for private hire drivers licences received by TfL on, or after, 14 October 2016. Transport for London (TfL), its subsidiaries and service providers will use your personal information for the purpose of administering the licensing and inspection regime for taxis and private hire vehicles. This includes applications for both renewal and new licences. Contact the police and report it; Contact TfL on 0343 222 4444; Stop working as a Private Hire Driver until the badge has been replaced/found. Taxi and Private Hire This Notice contains important information about licensee mental health, the Staples Corner (NSL) Vehicle Inspection Centre, PPE support available for drivers assisting with the UK Coronavirus … E20 1JN. Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. Done updating my favourites. Step 2: Complete Enhanced CRB Check. To enable us to conduct a full investigation into your complaint you should include as much detail as possible. In cases where a crime is suspected, there is a danger to life, or violence has been used then please call 999 to immediately report this to the police. Taxis and private hire vehicles (PHV) in London must be inspected and licensed by Transport for London (TfL).Vehicle licences for London taxis Apply. For all other enquiries, positive feedback or complaints (including those relating to the Equality Act 2010), use our web form below. Contact details. Private hire operator licence checker If you would like to book a minicab or other licensed private hire vehicle then please use TfL's Passenger Information service. To contact us about a licensed taxi or private hire driver or operator: 1. online via our taxi and private hire comment form 2. call us on 0343 222 4000 (09:00 - 17:00, Monday to Friday excluding bank holidays) If you would like to book a minicab or other licensed private hire vehicle then please use TfL's Passenger Information service. Transport for London Not signed in: Sign In. We will respond to your complaint within 10 working days. If you would like to book a minicab or other licensed private hire vehicle then please use TfL's Passenger Information service.. This Notice supplements . Operators must also inform TfL of any changes to information they have provided or any new address used to comply with the Requirement. Westfield Avenue The PCO Licence, also known as the Private Hire Driver Licence, allows you to work as a minicab driver or chauffer, including working as an Uber driver. Please include a telephone number within your email as it may be necessary for one of our team to call you to resolve your issue. Customer Correspondence Manager This process should not be used by taxi or private hire licensees to appeal our decision to refuse, suspend or revoke a licence. Emissions standards for taxis Emissions standards for PHVs Transport for London Not signed in: Sign In Inspection Home If you are a licensed private hire operator and would like to submit your information for inclusion on our Passenger Information service web page, then please contact us on 0343 222 4444.. If you have made a complaint, we will investigate the incident that you have reported and may contact you to ask for further information or to provide you with feedback. If you are unhappy with the response you receive then you may follow our complaints procedure as outlined below. Sometimes it's quicker for us to help by giving you a call. Coronavirus – Update 9 . Vehicle licences for private hire vehicles Apply. Phone details Tel : 0343 222 6666 Postal address TfL Customer Services 4th floor, 14 Pier Walk, London, SE10 0ES Tag: tfl contact private hire. PO Box 4771 Emission standards. The Local Government Ombudsman Complete Enhanced CRB DBS Check online and then take the ID Verification to the Post Office. You need to apply to Transport for London (TfL) to drive a taxi or private hire vehicle (PHV).Check with TfL to see if you’re eligible to become a taxi or PHV driver.. 24 hours a day, 7 days a week: Help you plan a journey; Report a noise complaint; Report a safety or security concern; 08:30-16:00 Monday to Friday: Westfield Avenue Private hire vehicles (PHVs) must be pre-booked and it will be the private hire operator that sets the rates. This has triggered a rapid growth in the sector and now there are more than 95,000 private hire drivers, 75,000 private hire vehicles and almost 3,000 private hire operators in London. We license London's taxi and private hire drivers to ensure a safe and reliable service for the public. Transport for London (TfL), its subsidiaries and service providers will use the information you provide on this form to process your comments. The owner’s address on the document must match the one on your vehicle's V5C Logbook. We now have our own dedicated Twitter account where we provide useful information to the Taxis and Private Hire trade, please follow us at @tfltph. Transport for London (TfL) has concluded that it will not grant Uber London Limited a new private hire operator’s licence in response to its latest application. TfL Ref: FOI-1956-2021. Favourite buses. Your personal information will be properly safeguarded and processed in accordance with the requirements of the Data Protection Act 1998. Individual licence applicants to provide National Insurance numbers to TfL; A driver's private hire vehicle licence to be considered for revocation if their private hire driver's licence is revoked; TfL will liaise with the Home Office on introducing DBS checks on private hire operator staff that have face to face contact … Licensed hackney carriages (taxis) can only pick up fare paying passengers off the street in the area where they obtained a taxi license. If you wish to do this you should follow the appeals procedure as detailed in our decision letter. PCOLicenceHQ.co.uk is an independently run website and therefore we can’t answer questions about your application but if you want to get in touch with any suggestions for the website then please email us on info@pcolicencehq.co.uk. If you've been through our complaints procedure and are still dissatisfied, you may choose to escalate your complaint to the LGO at the address shown. In light of these factors, we have decided to extend the deadline for compliance with the ELR to 30 September 2021, … Also on this site. If you would like to book a minicab or other licensed private hire vehicle then please use TfL's Passenger Information service.. Transport for London (TfL) license and regulate all of London's taxi and private hire drivers, vehicles and operators. We always prioritise safety-related matters, so please select the 'safety issues and incidents' option on the form below if you are reporting a safety concern. As a taxi or private hire customer, applicant or licensee there are several ways you can contact us. Taxi and Private Hire If you would like to book a minicab or other licensed private hire vehicle then please use TfL's Passenger Information service.. You can call us on 0343 222 4444 (TfL call charges) to request a replacement if any of your licence parts have been stolen (crime reference number to … You should only commence working when you receive official notification from TfL that it’s ok to re-start. Please include a telephone number within your email as it may be necessary for one of our team to call you to resolve your issue. Or you can write to them at: Address: TfL – Taxi and Private Hire Office Palestra 4th floor (Green zone) 197 Blackfriars Road London SE1 8NJ. Since 1 January 2018, emission standards for taxis and private hire vehicles new to licensing have changed. Operators should quote their operator licence number in all correspondence. 1/20. Tram. private hire driver renewal application, please contact TPHRenewals@tfl.gov.uk • Online driver renewal assistance – For help with your online driver renewal application, please contact TPHOnlineEnquiries@tfl.gov.uk. Your personal information will be properly safeguarded and processed in accordance with the requirements of privacy and data protection legislation. 1 . If you would like to book a minicab or other licensed private hire vehicle then please use TfL's Passenger Information service.. Licensing Regulation and Charging Can I withdraw from the scheme if I am not happy with the offer? This Notice provides updated information for taxi and private hire licensees on vehicle licensing, the 2. nd. Again, if you’re not sure how to do this, just come in and see us. To contact us about a licensed taxi or private hire driver or operator: To contact us about licensing or any other element of our service: There is information available about the types of licensing queries you can contact us about. Add new bus. Further advice for taxi and private hire licensees. Update September 2017 TfL’s Finance Committee 15 September 2017 considered the consultation outcomes. The PCO licence is valid for 3 years and is issued by the PCO (Public Carriage Office), who are part of Transport for London (TfL). Coronavirus Update 19 . 5 Endeavour Square Contact Taxi & Private Hire. Fourth Floor - Area 4B Transport for London London Taxi and Private Hire Coronavirus – update 14 This Notice provides an update following confirmation that London is now under Tier 3 restrictions, as part of the Government’s regional approach to tackling coronavirus transmission. Send us your enquiry or feedback by using our web form. TPH Notice 05-20 (30 March 2020) and includes information on health and wellbeing, social distancing, screens in private hire The General Manager will conduct a final review, usually within 10 working days, and a response will be issued outlining our final position. Lost Property . 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