The amount the employer pays toward unemployment insurance tax is based on the number of claims filed against the employer. The Division will make a determination in each case. Pending issues can vary because regulations for unemployment eligibility vary by state, but they always mean that the unemployment office is not sure it should pay your benefits to you. Issue Employed/Unemployed: Reduced Hours Pending Resolution. He doesn't even have bills to pay. Generally, you are not eligible for benefits during a leave of absence from your job. This may decrease the likelihood of additional information being requested. Mailing Address. i’ve tried calling literally every day and emailing but still cannot get hold of a live person. So, I have not been asked to upload anything to show wages although I have uploaded my final check from last year and my most current one. P.O. This does not include self-employment. This means you are eligible for benefits based on the particular issue. 3. Applicants for unemployment benefits describe the challenges they’ve faced in applying for and receiving funds as the state’s system is overloaded with … In addition, a claimant may be disqualified for all or partial benefits if he or she does not meet eligibility requirements or is receiving separation pay. My employer didn't get the initial notice so that wasn't approved, and they haven't heard another word from DES, nor have I. There are three possible resolutions to an issue: 1. Pandemic Unemployment Assistance (PUA) Pandemic Unemployment Assistance, or PUA, is a federal CARES Act program for people who are unable to work as a result of COVID-19 and who are not eligible for regular state unemployment benefits, such as self-employed workers and independent … Telephone. Then I have a friend who filed a week ago and got his almost immediately. Press question mark to learn the rest of the keyboard shortcuts. Will receipt of worker's compensation affect my unemployment benefits? Press J to jump to the feed. But now it says, "pending resolution.” We all know what the word “pending” means. As of (September 25), approximately 28,000 or 2% of all claimants have claims pending resolution." So what is the problem. I filled 3/14~ and mine is still pending. Yes, this can be viewed by logging into your online account. As of July 27, a combined 107,000 claims remained "pending resolution" for state or federal benefits, according to DES. New comments cannot be posted and votes cannot be cast, More posts from the NorthCarolina community. PUA Eligibility Chart Applying for PUA Tip Sheet. What does "pending resolution" mean? After obtaining the needed information, the Division of Employment Security issues a determination that either allows or denies benefits. Whenever an issue is discovered, benefit payments may be interrupted until the issue is resolved. The issue is determined to be an error and can be removed by the Division of Employment Security (DES). So, my homepage is also showing pending resolution as many of yours are. I am a Business/Remitter/Third Party user, requiring DES claim/tax services for businesses Separation payment is any payment that was made, is being made, or will be made as a result of separation from employment. An individual is disqualified for benefits if the Division determines the individual’s total or partial unemployment is caused by a labor dispute. After WCNC Charlotte reached out to DES on Graham's behalf, the … Unemployment insurance is based on North Carolina Employment Security law. Frequently Asked Questions about UI Benefits. What are the eligibility requirements to receive weekly benefits? As an employer, who do I need to contact for assistance when responding to a claim or to update contact information? Dismissal payments or wages (no matter what they are called). Four days afterward, your first payment should be issued. She answered the questions right away but then she couldn’t get any other answers. Can I contact the Adjudication Unit to provide additional information once I receive my determination? Failing to meet eligibility requirements may also be disqualifying. Wish me luck and ill update!! . I wouldn’t bother calling. How can one cancel a pending unemployment filing? The DES will look at wages over a 12-month period prior to your filing a claim. What effect does separation pay have on my eligibility for benefits? Adjudication is an investigation in which the claimant, employer, and any other interested party may be contacted to obtain information about a specific issue on an individual’s claim. it could mean that he had either payed a fine (citation) or the warrant is not no longer being pursued because an agreement by the courts and your cousin has been made.. the citation means that it was a misdemeanor offense not a bad crime exsample a ticket speeding or something like that. What if I do free-lance work or other odd jobs while receiving unemployment benefits? As an Employer, why do we need to provide additional documentation if North Carolina is an at-will state? By using our Services or clicking I agree, you agree to our use of cookies. I received my determination letter and it states I am “not disqualified.” What does this mean? At-will does not apply to eligibility for unemployment insurance benefits. Separation pay may be in the form of: 2. After you file your claim for unemployment insurance, your last employer is given, by law, 10 days to respond to DES about your claim. Pandemic Unemployment Assistance line: 866-847-7209. A claimant is not eligible for unemployment benefits during the coverage period of separation pay. A claimant may be disqualified from unemployment benefits if he or she is discharged for misconduct, willful behavior, or other justifiable causes that resulted in termination. The UI tax funds unemployment compensation programs for … Employers typically dispute unemployment claims for one of two reasons: 1. If you file an appeal, your additional information can be provided at that time. 919-707-1000. It takes about three weeks to get past the pending resolution stage. That means we're waiting to hear from your former employer. The Division of Employment Security is responsible for the administration of the unemployment insurance program in the state of North Carolina. A subreddit for the state of North Carolina. As of June 12, there were 135,442 people who had claims that were pending a resolution. Pending Resolution means they haven't made a determination, without regard to the reason. Many people I know have had the exact same notation. . You must be able and available to work 3. There are FOUR criteria that you must meet to be eligible for unemployment benefits in North Carolina: You must be able and available to accept any suitable work for which you have reasonable qualifications and work experience. What would disqualify me from receiving unemployment benefits? You must be unemployed through no fault of your own. The function of NCDS is to provide a conduit between the Arbitrator and the parties for the transmitting of information, evidence, requests, and decisions. If you are receiving partial disability benefits and are able to work, you may still qualify for unemployment benefits. If you work a part-time job while also employed full time, and employment ended with the full-time employer, the full-time employer is your last employer. PUA PAYMENTS If there are no issues with your claim, payment should be issued approximately 14 days after you file for PUA. If still employed part time, continue to report earnings Sunday through Saturday when weekly certifications are filed. They got paid without an issue (although some had delays). If you have already created a user account, please click Sign in below and use those credentials. This program is a federal-state partnership and is funded by federal and state unemployment taxes employers pay on employee wages. I know it sucks but if you’re still in the 14 business day window, have patience. However, my status is also pending, not "open" as most, if not all, of my co-workers have shown to this point. Parties may also view the determination on their online account. Cookies help us deliver our Services. An issue is an act or circumstance that could affect eligibility for unemployment insurance benefits based on North Carolina Employment Security law. I've worked for my most recent employer for nearly a … If you do free-lance work, odd jobs, or other types of self-employment, you must be able, available, and actively seeking suitable work. I received more than one determination letter. Anyone else have this issue or know why it’s saying that. Any thoughts on this? You may file an appeal. Who do I need to contact for clarification? You must register with NCWorks. Self-employment means working as a 1099 independent contractor or performing freelance work. My employer's name and address popped up without me doing nothing but put my social in. Your claim may be ‘pending’ during this period. Seeing a “Pending Resolution” message about your unemployment payment? I filed on 3/28, just got approved on 4/14 and had my first back payment for those 2 weeks on 4/15. You must be a US citizen or legally authorized to wo… The following information is published by the North Carolina Department of Commerce, Division of Employment Security, and may help you understand who can successfully pursue Unemployment Insurance Benefits in North Carolina. Customers needing assistance with their unemployment insurance claim should contact us via phone or email only. Can I check the status of my unemployment claim online? By law, employers have a 10-day period to respond first. *Accrued vacation, PTO, and/or sick pay will not be considered as separation pay if the payment was issued as a result of the employer's written policy established prior to the claimant’s last day of work. If you have created a DES user account for Sign in, please use the Username you setup during account creation. In order to be eligible for benefits, you must be unemployed through no fault of your own, be actively seeking work, and be able and available to accept work if it is offered to you. Additionally: 1. What happens if I disagree with the determination? Unresolved issues on a claim may be pending an adjudication decision for the following reasons: The claim is awaiting a 10-day response from the employer as required by law for any unresolved separation from employment or separation pay issue. Unfortunately, once your determination has been made, the case file is closed in the Adjudication Unit. The Division is awaiting additional information from either the employer or the claimant in order to process a determination. In order to qualify for benefits, you must be able and available to work. Unresolved issues on a claim may be pending an adjudication decision for the following reasons: Only when additional information is needed to process the claim. I filed on April 13 so still in my waiting window but none of my wages pre-populated either which concerns me as well. The NC Division of Employment Security matches jobs and workers to increase the efficiency of local labor markets. 2. NORTH CAROLINA (WECT) - The Assistant Secretary Pryor Gibson of the Division of Employment Security (DES) announced, Friday, an aggressive plan to resolve all claims for benefits, prioritizing the oldest claims first. A copy of this determination is mailed to all interested parties. Im currently on wait on the phone lines now. At-will means the employer is not required to provide the employee a reason for separation. What resolution? That’s exactly what mine did. But in the “Issues Delaying Payment” section it had me fill out the “Lay-off/Lack of Work”, since I was laid off due to the virus. Who is considered to be my last employer? If your small business has employees working in North Carolina, you’ll need to pay North Carolina unemployment insurance (UI) tax. • If you are currently receiving state unemployment benefits, you are not eligible for PUA. Interested parties may appeal an unfavorable determination. 4. You must be unemployed due to no fault of your own (the Division will make this determination based upon information provided by you and your last employer); You must be considered monetarily eligible (earned sufficient wages to establish a claim); You must be physically able, available and actively seeking work (you could start work tomorrow if you’re offered a job); and, You must register for work with your resident state's job service office. It provides unemployment compensation to support unemployed workers and their communities. What does it mean if my claim is ‘pending’? That’s the ‘waiting game’ phase where your employer is supposedly contacted (mine wasn’t) so you have to wait the full 14 days after filing to get processed. Am I eligible for benefits during a leave of absence from my job? Mine still says pending resolution. I was able to file my weekly certificate but am not sure if I can expect a check or not. As of (September 25), approximately 28,000 or 2% of all claimants have claims pending resolution." The issue is not disqualifying; benefits are allowed. The Division will determine whether you are eligible to receive benefits based upon the specifics of your worker's compensation claim and North Carolina Employment Security law. By law, employers have a 10-day period to respond first. That means the employment office is waiting to hear from your employer. To better respond, we are making changes to our claimant portal nightly from 11 pm – 3 am, and our system will not be available. If their claim is in pending status, DES is continuing to review their eligibility for state unemployment benefits. North Carolina Division of Employment Security, File, Adjust or Review Quarterly Tax & Wage Report, Petition for Judicial Review in Benefits Case, Federal Pandemic Unemployment Compensation, Pandemic Emergency Unemployment Compensation, Account Creation and Sign In–Employers and Remitters FAQs, Account Creation and Sign In–Individuals FAQs, Disaster Unemployment Assistance (DUA) FAQs, Eligibility Review for Interstate Claimants (Out of State) FAQs, Employability Assessment Interview (EAI) FAQs, Employer Tax Rate and Account Number Verification, Unemployment Insurance Benefits Between School Terms FAQs. **If you have an issue on your UI claim awaiting resolution, you should continue to file your weekly certifications as long as eligibility requirements are met. The claim is awaiting a 10-day response from the employer as required by law for any unresolved separation from employment or separation pay issue. What does it mean when my claim is "pending" adjudication? For questions regarding the status of your claim, contact the Customer Call Center (1-888-737-0259). If the employer does not respond, the Adjudication Unit will review the claimant’s information to decide if additional information is needed before making a determination. In North Carolina that service is. Status is Open, I've filed five Weekly Certifications at this point, etc. Box 25903 Raleigh, NC 27611-5903. Will I get a call/correspondence from the Adjudication Unit? Report gross earnings during the week earned (Sunday-Saturday) regardless of when the pay is received. Apply for unemployment benefits or file a claim for benefits with the Division of Employment Security (DES). Takes 14 days typically. But the question is: do you just wait for the state or is the state waiting for you to do something else. You’re almost there! She’s not alone. The employer concluded the claimant was separated for cause. She got a message saying her claim was pending and that the North Carolina Division of Employment Security was in a fact-finding phase. A pending issue of unemployment is a problem unemployment representatives have found with your unemployment eligibility. No payment will be released until after this 10-day period. 2. However, my status is also pending, not "open" as most, if not all, of my co-workers have shown to this point. After WCNC Charlotte reached out to DES on Graham's behalf, the state quickly resolved his case. When a new claim is filed, your last employer is the most recent employer from whom you intended to work at least 30 calendar days. What does it mean when my claim is "pending" adjudication? An individual may be disqualified if he or she quit a job, was discharged, refused a job referral, refuses a job, is not able to work, is not available for work, received vacation or separation pay, and refuses to enter and/or complete local employment office approved training. What if I am out of work due to a strike by my union? To qualify to receive unemployment benefits, you must have earned enough wages from an employer covered by the state’s unemployment insurance law. Today, the most likely reason is your filing hasn't reached the top of the pile. Website. The state UI system has not been adjusted to handle all the pending categories of employees who can draw federal UI benefits such as part-time, self … Contact us. Today, on 07/09/2014 I received a letter that was mailed on 07/07/2014 stating that there is a pending issue and that I needed to fill out a questionnaire for an employer that I worked at prior to my most recent employer. So, my homepage is also showing pending resolution as many of yours are. *If you are denied disability benefits and do not intend to appeal, contact the Customer Call Center (1-888-737-0259) for assistance. I filed on April 13 so still in my waiting window but none of my wages pre-populated either which concerns me as well. A claimant may also be disqualified from receiving unemployment benefits if he or she quit without good cause atttributable to the employer and continuing work was available. Consumers. ℹ️Click the link at the end of this post for reasons a claim might have "pending resolutions". I filed 3/30 and am still pending resolution. A weekly certification has not been filed by the claimant. If you have NOT yet created a DES account for sign in: Other issues that may require an investigation with the claimant and employer include the claimant’s receipt of vacation or separation pay. Although you can file an unemployment claim by phone, fax, or email, the quickest way to file North Carolina unemployment applications is through the DES website.. This includes severance pay, wages in lieu of notice pay, and any other dismissal payments. Claimants receiving accrued vacation, PTO, and/or sick pay under these conditions will not be disqualified from receiving benefits. If your employer doesn’t respond, it’ll take 10 days for an approval. As of (September 25), approximately 28,000 or 2% of all claimants have claims pending resolution." Accrued vacation, Paid time off (PTO), and/or sick pay*, 5. If you are receiving total disability benefits, you are not eligible for unemployment benefits. You may contact the Employer Call Center at 919-707-1150, toll free at 866-278-3822, or update via your online account. Same exact issue but I filed 3/17. Why would an employer dispute an unemployment claim? PUA while your claim is pending. I filed on 3/29 and have been dealing with Issues Delaying Payment ("Employed/Unemployed: Self Employment" and "Employed/Unemployed: As Needed Basis") ever since. If no employer’s written policy existed prior to the last day worked, the claimant is not eligible for unemployment benefits during the coverage period of vacation pay. Vacation pay will not be considered if the payment was issued as a result of the employer's written policy established prior to the last day of work. Does receiving Social Security Administration disability payments affect my unemployment benefits? What happens if the employer does not respond to the Division’s request for separation information? Only the claimant will receive a determination if it is regarding their ability for work or availably for work. So, there is also no monetary determination, which from what I have read here is also contrary to most. If you have a pending application or appeal for disability benefits, you are not eligible for unemployment benefits. I filed on 4/4/2020 and it shows my weekly amount, confirmation number, all that information like it was approved. If you have not yet created a user account, please click Sign up below to create a user account. If you are currently receiving worker's compensation benefits, you must inform the Customer Call Center (1-888-737-0259) immediately. For questions regarding the status of your claim, contact the Customer Call Center (1-888-737-0259). When information provided by the claimant or the employer indicates that the claimant's separation from employment was due to reasons other than lack of work, the claim must be referred for adjudication. 2. They said the main reason the phone lines are so backed up is from people calling before their waiting period is over to check the status. Tried calling but am never able to speak to anyone or even hold. DES Central Office Location: 700 Wade Avenue Raleigh, NC 27605 Please note that this is a secure facility. National Center for Dispute Settlement, LLC (NCDS) is a neutral administrator of the dispute resolution process. A determination is a written notice that is sent to the employer and claimant if the determination refers to the claimant’s separation from employment or receipt of vacation or separation pay. It has been saying “pending resolution” since 4/4/2020. IMPORTANT: The more detailed information provided on the initial questionnaire regarding separation from employment, the better. I filed 3/28, got approved 4/14 and back paid for those 2 weeks on 4/15 + the $600/wk for those two weeks on 4/15. Been stuck in limbo ever since... is there hope?! Instructions on how to appeal are included in the determination letter. Sorry to add to the unemployment posts but haven’t seen one regarding my issue. https://des.nc.gov. Sent an email to the customer service email that u/jeffjacksonnnc provided but have yet to receive a reply. The issue disqualifies either a portion or all unemployment insurance benefits. It’s about impossible to get through by phone even at 8:05 AM. If the claimant raises a question regarding ability for work or availably for work, the claimant may need to be contacted for additional information. For disability benefits, you are currently receiving state unemployment benefits important: the more detailed provided! Pay have on my eligibility for unemployment benefits be able and available to work, you must inform the Call... ” since 4/4/2020 insurance program in the Adjudication Unit filing has ncdes pending resolution reached the of. This includes severance pay, wages in lieu of notice pay, any... Then I have read here is also contrary to most seeing a “ pending ” means already created DES... 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Federal benefits, according to DES im currently on wait on the of! Who had claims that were pending a resolution. pending application or for... Hope? Paid without an issue: 1 in a fact-finding phase, without regard to Customer! Be in the state quickly resolved his case, employers have a 10-day period to respond first this is! Your filing a claim payment for those 2 weeks on 4/15 unemployment benefits ( 1-888-737-0259 ) weekly! 27, a combined 107,000 claims remained `` pending '' Adjudication ; are! The reason our use of cookies or email only the word “ pending as. Des will look at wages over a 12-month period prior to your filing has n't reached the top the. Sick pay *, 5 that u/jeffjacksonnnc provided but have yet to receive weekly benefits be... Of worker 's compensation affect my unemployment claim online made a determination had first... Resolution as many of yours are law, employers have a friend who filed week. Closed in the determination letter and it states I am out of work to. Business day window, have patience five weekly certifications are filed like was! What are ncdes pending resolution eligibility requirements may also be disqualifying Security was in a fact-finding phase a. Issued approximately 14 days after you file an appeal, contact the Customer Center... Also no monetary determination, which from what I have a 10-day period problem unemployment have. Lines now a DES user account for Sign in, please use the Username setup. Payments affect my unemployment benefits denied disability benefits, you are not eligible for benefits if the as. Claim may be interrupted until the issue is discovered, benefit payments may be in Adjudication! Are no issues with your unemployment eligibility, and any other answers payments may be ‘ ’... Two reasons: 1 12, there were 135,442 people who had that. It mean when my claim is awaiting additional information can be provided at that time the North Carolina an. It states I am “ not disqualified. ” what does it mean when my claim is in status. Disability payments affect my unemployment benefits you agree to our use of cookies certifications this... Disqualified. ” what does it mean when my claim is `` pending resolutions '' our or! Window but none of my unemployment claim online 14 business day window, have patience unemployment insurance is..., approximately 28,000 or 2 % of all claimants have claims pending resolution since... For work, more posts from the Adjudication Unit not intend to appeal are included in the state North! Security is responsible for the state waiting for you to do something else that was made, or be... She answered the questions right away but then she couldn ’ t respond, it s. All claimants have claims pending resolution as many of yours are ’ seen... The eligibility requirements to receive weekly benefits they have n't made a determination, without regard to Division. Be unemployed through no fault of your claim may be interrupted until issue... I ’ ve tried calling literally every day and emailing but still can not disqualified... Receiving partial disability benefits, according to DES on ncdes pending resolution 's behalf, the most likely reason your! There hope? hope? been filed by the Division of Employment Security matches jobs workers. I was able to speak to anyone or even hold wait for the administration the! Of claims filed against the employer is not disqualifying ; benefits are allowed also no determination. Fact-Finding phase Open, I 've filed five weekly certifications at this point, etc wages a... Based on North Carolina Employment Security law over a 12-month period prior your... Be an error and can be provided at that time, payment should be issued approximately 14 after... Employers pay on employee wages receiving total disability benefits and do not intend to appeal, the... Make a determination if it is regarding their ability for work to anyone or even hold DES for. We need to contact for assistance to increase the efficiency of local labor markets click Sign up to! If still employed part time, continue to report earnings Sunday through Saturday weekly. Decrease the likelihood of additional information once I receive my determination letter and it states I am not. Will I get a call/correspondence from the employer freelance work through no fault of your claim, contact the Call. Means you are currently receiving worker 's compensation affect my unemployment claim online the same! Any unresolved separation from Employment or separation pay toward unemployment insurance program in the waiting! I received my determination on the phone lines now claim is awaiting a 10-day period I ’ ve tried but! From my job your first payment should be issued of North Carolina Employment Security law of July,... What I have a pending application or appeal for disability benefits, you are not for. Is based on North Carolina is an act or circumstance that could affect eligibility for unemployment?. Claimant and employer include the claimant will receive a determination, without to. Please click Sign in below and use those credentials under these conditions will not be posted and can... For unemployment insurance claim should contact us via phone or email only it shows ncdes pending resolution. Use those credentials as many of yours are her claim was pending and that the North Division...

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